Frequently Asked Questions

Get answers to common questions about Custom 90 min Massage - 90 Mins.

You’ll have 90 minutes of uninterrupted, personalized therapy. Tell your therapist preferences and choose up to two complimentary tools. Sessions include assessment, tailored techniques, and time for integration and relaxation before reorienting.

Yes. You may select up to two complimentary tools at no extra cost. Options include hot stones, aromatherapy, gua sha, and more. Your therapist will recommend tools based on goals, preferences, and any sensitivities to maximize comfort and benefit.

Absolutely. We tailor the session to your experience and comfort level. New clients receive a thorough intake and can request lighter pressure, focus areas, or tool choices. Therapists adjust pacing to ensure a safe, restorative experience for beginners.

Arrive a few minutes early to complete intake and discuss goals. Hydrate beforehand, avoid heavy meals, and wear comfortable clothing. Inform your therapist about injuries, medications, or pregnancy so they can adapt techniques and tool choices for your safety and comfort.

Communicate anytime — therapists welcome feedback and will adjust pressure, focus, or tools immediately. If you need a break, temperature change, or different technique, speak up. Your comfort guides the session to ensure safety, relaxation, and effective results throughout.

We ask for at least 24 hours’ notice to cancel or reschedule to avoid a fee. Late cancellations or no-shows may incur a charge up to the session cost. Contact us directly to explain emergencies — we’ll work with you whenever possible.